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Privacy Policy

Your privacy matters. This policy explains what information we collect, how we use it, and the steps we take to keep it secure.

Last updated: June 1, 2026

Information we collect

We collect the information you provide to deliver our services, including your name, contact details, and the documents and biometric data required for fingerprinting, background checks, apostille, and translation.

We also collect limited technical data (such as device and usage information) to operate and improve our website.

How we use your information

We use your information solely to provide the services you request: capturing and submitting fingerprints, obtaining checks and apostilles, preparing translations, and delivering your documents.

We do not sell your personal data.

How we protect it

Biometric and personal data is encrypted and handled under strict access controls. Only the specialists managing your case can access it, and we retain it only as long as necessary or as required by law.

Sharing with authorities

To deliver our services we share the minimum necessary information with the relevant government agencies (such as the FBI, RCMP, ACRO, SAPS) and authentication authorities.

Your rights

You may request access to, correction of, or deletion of your personal data, subject to legal retention requirements. Contact us at info@printwiseglobal.com to make a request.

Contact

Questions about this policy can be sent to info@printwiseglobal.com or +1 (302) 208-5898.