Frequently asked questions

Printwise is a global identity-verification company providing certified fingerprinting, background checks, apostille and legalization, and certified translation across the USA, Canada, India, South Africa, and the UK.

Yes. We coordinate fingerprinting, background checks, apostille, and translation as a single managed service, so you only deal with one team from start to finish.

Send us a message through the contact page or call us. A specialist will confirm exactly what you need and the fastest route to get it done.

Live Scan is a digital method of capturing fingerprints electronically, without ink. It produces higher-quality prints, fewer rejections, and faster submission to agencies like the FBI.

The capture appointment usually takes 10 to 15 minutes. Processing time afterward depends on the receiving agency and the type of check requested.

Yes. Many countries still require ink fingerprint cards (such as FD-258). We capture and prepare these to the required specification.

It depends on the country requesting it and where you have lived. Most immigration authorities require a police certificate from each country of residence. We can advise on the correct check for your case.

Often, yes. When a certificate is used abroad it usually needs an apostille or legalization. We can handle the apostille step for you in the same order.

Validity varies by receiving authority, but most accept certificates issued within the last 3 to 6 months.

Turnaround depends on the issuing authority and document type, typically a few business days to a couple of weeks. Expedited options are available in many jurisdictions.

An apostille is used between countries that are members of the Hague Apostille Convention. For non-member countries, documents must be legalized through the destination country's embassy or consulate.

Yes. FBI background checks are apostilled by the US Department of State. We can manage the background check and apostille together.

A certified translation includes a signed statement from the translator or agency attesting that the translation is complete and accurate. Many authorities require this for official documents.

Yes. Our certified translations meet the standards of major immigration authorities such as USCIS, IRCC and UKVI.